1) Free Local Standard Courier:
Dear Lyla provides free standard courier shipping for all Singapore orders via J&T Express.
You will receive the parcel tracking number from us via email once your order has been shipped out.
Local standard delivery takes 2 - 4 working days (working days exclude weekends and public holidays in Singapore) after placing of order.
2) Express Delivery:
Dear Lyla provides express delivery via Grab Express at a flat rate of $15.
You will receive the delivery tracking link from us via email once your order has been dispatched.
Express delivery will be delivered by the next day after placing of order.
3) Self-collection/Returns & Exchanges via Appointment:
An email notification will be sent to you when your items are ready for self-collection.
Please book your appointment via the link: LYLAS Showroom Booking.
Our preferred location (trying of clothing is allowed at this location) is:
- LTC Building C, 14 Arumugam Road, #08-06, Singapore 409959 (2 mins. walk from MacPherson MRT Exit B)
- Office hours: Weekdays 10.30am to 6.30pm (excluding PH)
4) Delivery of Backorder/Preorder Items (BO/PO):
If other instock item(s) are placed together in the same order as Backorder (BO)/Preorder (PO) items, all items will only be dispatched when the BO/PO item(s) arrives. If you would like your instock item(s) to be dispatched first, kindly opt for split shipping for instock item(s) at checkout.
Please note that Backorder/Preorder items are not instock. Please make a purchase only if you are alright with the waiting time and any unforeseen delays.
This applies to orders consisting of Backorder/Preorder items with different ETAs as well.
1) Standard International Courier Shipping:
Dear Lyla ships via J&T Express for international standard shipping to Malaysia. You can expect to receive your purchases within 7-14 working days (subjected to custom clearance or other unforeseen circumstances) after payment has been made.
Standard International Delivery (for orders up to 2kg):
|
Location |
Standard Delivery rates for orders up to 0.5 kg (approx. 1 to 2 items) | Standard Delivery rates for orders 0.5 - 1 kg (approx. 3 to 4 items) | Standard Delivery rates for orders 1 - 1.5 kg (approx. 4 - 6 items) | Standard Delivery rates for orders 1.5 - 2 kg (approx. 5 - 8 items) | Delivery time |
|---|---|---|---|---|---|
|
West Malaysia |
SGD 10.00 |
SGD 12.00 |
SGD 14.00 |
SGD 16.00 |
7 - 14 working days upon order confirmation |
|
East Malaysia |
SGD 10.00 |
SGD 12.00 |
SGD 14.00 |
SGD 16.00 |
7 - 14 working days upon order confirmation |
*NOTE: *Kindly expect delays during peak period.
2) Express International Shipping:
Dear Lyla ships via DHL/Fedex for international express shipping to Malaysia. You can expect to receive your purchases within 2-4 working days (subjected to custom clearance or other unforeseen circumstances) after payment has been made.
Kindly note that for international orders, there might be taxes or duty fees. These will be payable by the customer.
Express International Delivery (for orders of up to 2kg):
| Location | Express Delivery rates for orders up to 0.5 kg (approx. 1 - 2 items) | Express Delivery rates for orders 0.5 - 1 kg (approx. 3 - 4 items) | Express Delivery rates for orders 0.5 - 1 kg (approx. 3 - 4 items) | Express Delivery rates for orders 1.5 - 2 kg (approx 5 - 8 items) | Delivery time |
|---|---|---|---|---|---|
| Malaysia | SGD 47.00 | SGD 49.00 | SGD 55.00 | SGD 60.00 |
2 - 4 days after order confirmation |
*NOTE: *Kindly expect delays during peak period.
3) Delivery of Backorder/Preorder Items (BO/PO):
If other instock item(s) are placed together in the same order, all items will only be dispatched when the backorder item arrives. If you would like your instock item(s) to be dispatched first, kindly opt for split shipping for instock item(s) at checkout.
Please note Backorder and Preorder items are not instock. Please make a purchase only if you are alright with the waiting time and any unforeseen delays.
This applies to orders consisting of Backorder and Preorder items which have different ETA as well.
1) Standard International Courier Shipping:
Dear Lyla ships via J&T Express for international standard shipping. You can expect to receive your purchases within 7 - 14 working days (subjected to custom clearance or other unforeseen circumstances) after payment has been made.
*Kindly note that for international orders, there might be VAT, import duties and taxes. These will be payable by the customer.
Standard International Delivery (for orders up to 2kg):
|
Location |
Standard Delivery rates for orders up to 0.5 kg (approx. 1 to 2 items) |
Standard Delivery rates for orders 0.5 - 1 kg (approx. 3 to 4 items) |
Standard Delivery rates for orders 1 - 1.5 kg (approx. 4 - 6 items) |
Standard Delivery rates for orders 1.5 - 2 kg (approx. 5 - 8 items) |
Delivery time |
|---|---|---|---|---|---|
|
Hong Kong, Indonesia, Brunei, Taiwan, Thailand, Philippines |
SGD 16.00 |
SGD 19.50 |
SGD 23.00 |
SGD 27.00 |
7 - 14 working days upon order confirmation |
|
Australia, New Zealand |
SGD 21.00 |
SGD 27.00 |
SGD 33.00 |
SGD 39.00 |
7 - 14 working days upon order confirmation |
|
Vietnam, Korea |
SGD 18.50 |
SGD 24.00 |
SGD 29.50 |
SGD 34.50 |
7 - 14 working days upon order confirmation |
|
U.S., Canada |
SGD 38.00 |
SGD 50.00 |
SGD 61.00 |
SGD 72.00 |
7 - 14 working days upon order confirmation |
*NOTE: There may be slight delays during peak period.
2) Express International Shipping:
Dear Lyla ships via DHL/Fedex for international express shipping. You can expect to receive your purchases within 3 - 5 working days (subjected to custom clearance or other unforeseen circumstances) after payment has been made.
*Kindly note that for international orders, there might be VAT, import duties and taxes. These will be payable by the customer.
Express International Delivery (for orders of up to 2kg):
|
Location |
Express Delivery rates for orders up to 0.5 kg (approx. 1 - 2 items) |
Express Delivery rates for orders 0.5 - 1 kg (approx. 3 - 4 items) |
Express Delivery rates for orders 1 - 1.5 kg (approx 4 - 6 items) |
Express Delivery rates for orders 1.5 - 2 kg (approx 5 - 8 items) |
Delivery time |
|---|---|---|---|---|---|
|
Indonesia, Hong Kong, Macau, Taiwan, Thailand, Brunei, Philippines, Vietnam |
SGD 56.00 |
SGD 65.00 |
SGD 76.00 |
SGD 88.00 |
3 -4 days after order confirmation |
|
Australia, Japan, New Zealand |
SGD 57.00 |
SGD 73.00 |
SGD 93.00 |
SGD 113.00 |
3-5 days after order confirmation |
|
U.S., Canada, Europe |
SGD 79.00 |
SGD 97.00 |
SGD 123.00 |
SGD 145.00 |
3-5 days after order confirmation |
*If your country is not listed above, please feel free to contact us to find out about the shipping rates.
*NOTE: There may be slight delays during peak period.
3) Delivery of Backorder/Preorder Items (BO/PO):
If other instock item(s) are placed together in the same order, all items will only be dispatched when the backorder item arrives. If you would like your instock item(s) to be dispatched first, kindly opt for split shipping for instock item(s) at checkout.
Please note Backorder and Preorder items are not instock. Please make a purchase only if you are alright with the waiting time and any unforeseen delays.
This applies to orders consisting of Backorder and Preorder items which have different ETA as well.